jya7's Privacy Policy

1 Scope of Data Collection

We collect various types of information for the purpose of registration and service delivery on the jya7 platform. The categories of information collected are described below:

1.1 Information You Provide Directly

Information you provide yourself when you open an account, make a deposit, or withdraw on jya7:

• Full name and date of birth
• Mobile phone number and email address
• Payment method details (bKash, Nagad, Rocket, or Upay account number)
• Documents required for identity verification
• Any information provided when contacting support

1.2 Automatically Collected Information

Our system automatically collects certain technical information, such as:

• IP address and device type
• Browser type and version
• Activity logs and session data on the platform
• Information obtained through cookies and similar tracking technologies

2 Purpose of Data Use

jya7 uses collected information for the following purposes:

2.1 Account Management

• Creating, verifying, and managing your account
• Handling login and security verification processes
• Sending important notifications related to your account

2.2 Financial Transactions

• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Maintaining transaction history and resolving disputes
• Detecting and preventing fraudulent activity

2.3 Service Improvement

• Improving platform functionality and user experience
• Resolving technical issues and carrying out maintenance
• Strengthening security measures

2.4 Legal Obligations

We may use your information where necessary to comply with applicable laws, regulations, or court orders. In such cases, we will only disclose information that is legally required.

3 Data Storage and Security

jya7 gives the highest priority to the security of your personal information. Our security framework is described below:

3.1 Technical Protection

• All data transmission is secured through SSL (Secure Socket Layer) encryption technology
• Sensitive information is stored in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and access control systems are maintained to prevent unauthorized access

3.2 Retention Period

Your information is retained for as long as necessary to provide the service. Even after account closure, certain information may be retained for a specified period to fulfill legal obligations.

3.3 Response to a Data Breach

In the event of a data breach, jya7 will notify affected users as soon as possible and take the necessary corrective measures.

4 Sharing Information with Third Parties

jya7 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processing: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions
• Technology Partners: Technology companies that assist in operating the platform work under strict confidentiality agreements
• Legal Obligations: Information may be disclosed in response to a valid order from a court or competent authority
• Fraud Prevention: Information may be shared with specialist security organizations to investigate fraudulent activity

5 Cookies and Tracking Technology

jya7 uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — disabling these will prevent the platform from working correctly
• Functional Cookies: Used to remember your preferences (such as language selection)
• Analytics Cookies: Help analyze platform usage patterns to improve the quality of the service

5.2 Managing Cookies

You can manage and delete cookies from your browser settings. Please note that disabling essential cookies may cause some jya7 services to not work correctly.

6 User Rights

As a jya7 user, you have several important rights over your own information:

6.1 Right of Access

You may request to view all personal information we hold about you on jya7. We are obliged to provide this information within a reasonable time.

6.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, this may not be possible for information related to legal obligations or active financial transactions.

6.4 Right to Object to Processing

In some cases, you may object to the processing of your information. For such requests, we will contact you to resolve the matter.

7 Privacy of Minors

jya7 is a platform operated exclusively for those aged 21 and above. We do not intentionally collect any information from minors.

An age verification process is followed at the time of account registration. If any minor's information reaches us, it will be deleted immediately and the associated account will be closed.

If you believe a minor has opened an account on jya7, please contact us immediately.

8 International Data Transfers

jya7's servers and technology infrastructure may be located in various countries. As a result, your information may be transferred internationally. For such transfers, we ensure that:

• Adequate protection measures for data are maintained in accordance with applicable international standards
• Data transferred to third countries receives the same level of protection under this Policy
• Industry-standard encryption is used during the transfer process

9 Responsible Gaming and Data Protection

jya7 is committed to ensuring responsible gaming. To this end, we monitor your gaming activity data and provide assistance where needed.

When you use our responsible gaming tools, your activity data is stored securely and used solely for your protection. To learn more about responsible play, visit our Responsible Gaming page.

10 Policy Changes and Updates

jya7 reserves the right to update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the Policy will be changed
• Users will be notified by email for significant changes
• Continued use of the platform after changes will be considered acceptance of the new Policy

We therefore recommend reviewing this Policy regularly.

11 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy or the handling of your personal information, please contact the jya7 support team:

• Email: [email protected]
• Live Chat: Active 24/7 — directly through the chat on the platform
• Language: Support is available in both Bengali and English

We will review your complaint as quickly as possible and work to provide a resolution. jya7 always gives the highest regard to the data privacy of its users.